We at Kokila, realize the significance of delivering your products in the finest quality and on time. Accordingly, we have partnered with some of the most reputable courier partners in this country to seamlessly deliver your products in the truest possible time.
DELIVERY
2. WHAT IS THE DELIVERY PROCESS?
Once you have placed an order with us, our team begins processing your order almost instantly.
Second, your item is passed through a quality examination before handing it over to the courier supporter.
Your order is packed up securely and handed out to our trusted delivery partners.
Within a very short duration, your item is shipped to your location.
In case your address falls at a location that is not administered by our delivery partners, KOKILA team will reach out to you and find an alternative solution to make your order reach you.
2. WHAT IS THE DELIVERY TIME?
We diligently dispatch all the items within 24 hours of receiving the order. The estimated delivery depends on the delivery location. We aim to ship the products within 5-7 working days across the country.
Kindly note - Due to the current covid situation, festivals, unfavorable weather conditions or political situation, your shipment may get delayed due to dependence on courier companies. We assure you that we will try our best to have product delivered to you in the shortest time and we truly admire your patience.
3. CAN WE TRACK OUR ORDER?
Yes, you surely can! Once your order is shipped, you will receive an email from Kokila with the tracking ID.
4. ARE THERE ANY SHIPPING CHARGES?
Shipping is Free for all orders above rupees 500, We charge a nominal shipping fee for deliveries across India which will be put in at the payment page before you complete the purchase.
5. HOW ARE YOUR ORDERS PACKED?
We do our very best to ensure you receive your order in top condition. Each item is wrapped in finest packaging so that it stays free from any physical harm.
6. WHICH LOCATIONS DO YOU SERVE IN INDIA?
Kokila ships all across India so you can receive your order in any corner of the country within the comfort of your home.
